IT Infrastructure Engineer in New York NY | NYC | Current Job

James Garrigan IT Infrastructure Engineer

James Garrigan

IT Infrastructure Engineer

Resume Current Job

Highlights

Innovative and Multifaceted IT Infrastructure Engineer

Integrates Top-Quality Training, Analytical Skills, and Problem Solving Expertise, to Determine Precisely and Then Fulfill Client and End-User Technical Requirements

Experience

Expert IT Specialist Contractor via Broad Crossing Inc.

New York City Department of Education

Contract

Brooklyn, NY

July 2021 - Present

  • The contract job was renewed for two additional years with a new job title via Broad Crossing Inc.
  • I am now managing 13,000 lines of code for the server integration tasks. Circa July 2019 550 lines of code existed.
  • The average execution time for the server integration process has decreased from several hours to 50 minutes and the amount of human input has also been greatly reduced.
  • As new requirements for the server integration process arise I update the PowerShell code and the QA process accordingly.
  • I developed code which proactively monitors over 3,300 physical and virtual servers.
  • Embedded within the monitoring framework is code which enables the servers to automatically resolve faults for both Hyper-V replication and DHCP and some unresponsive operating system states.
  • Via PowerShell I generate reports which enable management to proactively allocate larger blocks of IPv4 addresses to schools. I have also created code which updates the configuration of the respective DHCP scope.
  • I implemented and deployed code which creates a centralized nightly backup of the DHCP configuration from each school.
  • I created and tested code which extracts data from schools systems for capacity planning.

Information Technology Contractor

New York City Department of Education

Contract

Brooklyn, NY

July 2019 - Present

  • Provide support for the Classroom Connectivity Project of school server integration including but not limited to delivery, installation, and break/fix activities.
  • Configure physical (Windows 2012 R2 Core) and virtual servers (3 Windows VMs and 2 Linux VMs), Remote Access cards, Active Directory, DNS Services, LAN and network services.
  • Troubleshoot and provide support for hardware and software problems during the server integration including, but not limited to, DHCP, DNS, Active Directory, SNMP, TCP/IP, and WINS.
  • Create and update documentation of all work effort to support server integration for sites, including design documents and process diagrams
  • Perform testing on Servers.
  • Interact with the client's end-users and vendors to resolve logistic and hardware issues with equipment.
  • Script/automate tasks to improve provisioning and troubleshooting.

Key Skills

  • Active Directory
  • Archiving
  • Business Continuity Planning (BCP)
  • Connectivity Devices & Protocols
  • Cyber Security
  • Directory Services
  • Disaster Recovery
  • DNS
  • Documentation
  • E-Discovery
  • Exchange 2007/2003
  • Group Policy
  • High Availability
  • Hyper-V
  • Messaging
  • Network Communications
  • Patch Management
  • PowerShell
  • TCP/IP
  • Windows Server 95, XP, 7, 10
  • Windows Server NT 4.0, 2000, 2003, 2008, 2012, 2016, 2019

Hands-on Skills

  • Enterprise Vault
  • NetApp SAN
  • Red Hat Linux RHEL
  • VMware

Education

Certifications

Compu21

2017

Microsoft Server 2016 MCSE Course

Microsoft Certified System Engineer

December 2000

Microsoft, License 2164299

Independent Learning

Mastering Windows Server 2019 by Jordan Krause

2019

Recommendations

IT Infrastructure Engineer | New York NY | Recommendations

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Deployment Virtualization Troubleshoot Firewall Configure ITIL Threats Service Desk

Data Center Encryption IT Solutions End Users Connectivity Cloud based Vendor IT Service

Servers End User Authentication IT Services Administrators IT Department Network Security

Datacenter Cloud Computing Systems Administrator Network Services On premise

Managed IT Network Infrastructure Network Engineer Infrastructure Services IT Security

Application Development Managed IT Services Wireless Network IT Management Systems

Engineering System Administrator Technology Solutions